ClientProof
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Privacy policy

Version 2026-10-12

ClientProof on useclientproof.com helps agencies collect and embed testimonials. This policy covers marketing tools (calculator, reports, news), contact and support forms, and the product dashboard.

Data we process

Account data includes your name, work email, agency name, hashed password, client workspaces, testimonial submissions, embed settings, and billing identifiers held by our payment processor. Marketing forms store name, email, optional company, and message text in our internal CRM. Collection pages store what submitters enter on your branded forms.

Subprocessors

We use infrastructure and service providers to run ClientProof. They process data only to provide their service to us:

  • Hosting (Vercel) — serves the web application and API. Cookieless Vercel Web Analytics on useclientproof.com measures page visits and aggregate product events (for example signups). It is not loaded on public embed iframes or the embed.js widget script served to client sites.
  • Database (PostgreSQL) — stores accounts, testimonials, CRM leads, and billing linkage. Production typically uses a managed Postgres provider such as Neon or equivalent.
  • Payments (Stripe) — subscription checkout and card handling on useclientproof.com. ClientProof does not store full card numbers.
  • Email (Resend or Postmark, when configured) — sends product notifications such as new testimonial alerts. If neither is configured, notices may be logged server-side only.
  • Object storage (S3-compatible, when configured) — optional durable storage for uploaded images. Local development may write to disk instead.

See also our security page for how we protect this data.

Calculator reports

If you request a customized report, we store your name, work email, optional company name, calculator inputs, and insight JSON. With your opt-in consent, we fetch publicly available pages on your company website (homepage, About, Services — up to eight pages, same domain, honoring robots.txt). We do not sell personal data.

Retention & deletion

Contact us through the contact form to request deletion of marketing leads. Product account data is removed when you delete the agency account.

Cookies

Vercel Web Analytics on the marketing site and dashboard is cookieless and does not use third-party advertising cookies. The dashboard uses a session cookie when you log in. Public embed iframes and embed.js do not load Web Analytics and do not set cookies.

Contact

Privacy questions: use the contact form or email support@useclientproof.com.

Privacy · ClientProof